Offices and workplaces
Evac chairs in every stairwell, serviced every year and backed by trained staff, so your evacuation plan works for everyone.
Offices, airports & venues
Evacuation chair servicing and training for offices, airports and public buildings
Evacuation chairs serviced and ready, staff trained to use them, and hoists and wheelchairs inspected, for offices, airports, universities, venues and heritage buildings.
- Annual evacuation chair servicing
- On-site evac chair training on your stairs
- LOLER inspections for hoists and lifts for people
- Records for your fire safety file
- 40+ years' experienceServicing for the NHS and private sector
- All makes and modelsMulti-brand engineers, authentic parts
- Full electronic reportsAn audit trail for every asset, every visit
- DBS-checked engineersUniformed, ID-carrying and fully trained
Beyond healthcare
Equipment that helps everyone leave your building safely
Evacuation and accessibility equipment isn't only found in hospitals, and it needs the same level of care.
Airports and transport
Wheelchairs, passenger-transfer equipment and evac chairs maintained to keep assistance services running.
Venues, universities and heritage sites
Stadiums, theatres, campuses, cathedrals and attractions that need evacuation and accessibility equipment ready on the day.
Your evacuation plan depends on the chair, and the person using it
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person for a building must make sure everyone can get out safely, including people who can't use the stairs. If your fire risk assessment or a personal emergency evacuation plan (PEEP) relies on an evacuation chair, two things have to be true on the day: the chair works, and someone on site knows how to use it.
We cover both. We service your evacuation chairs at least once a year in line with the manufacturer's guidance, and deliver on-site evac chair training on your own stairs, so staff have practised before they need to do it for real.
Evacuation chairs ready for the day they're needed
Evac chairs can go years without use, which is exactly why they need regular servicing. We inspect tracks, belts, brakes, straps and frames, record each chair's location and condition, and give you a record for your fire safety file.
Hoists and lifting equipment for people
LOLER applies wherever equipment is used to lift people at work, not just in care settings. Hoists and slings in changing places toilets, leisure centres, universities and public buildings need a thorough examination at least every six months. Learn about LOLER inspections.
Schools with pupils who use hoists and changing equipment: see our page for SEN schools.
Scheduled around you
We plan visits around opening hours, events and flight schedules to keep disruption to a minimum, and can service chairs and train staff on the same day. Multi-site organisations get one schedule and one set of records across every building, nationwide.
How it works
From first call to compliant equipment
- 1
Free on-site survey
We visit, audit your equipment and asset numbers, and look for savings against your current supplier.
- 2
Clear, itemised quote
A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.
- 3
Scheduled visits
Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.
- 4
Reports and asset records
Every item barcoded and logged, with a full electronic report after each visit, ready for audits and inspections.
Also from Shepherd
One supplier for all your equipment
Evacuation Chair Servicing
Annual evac chair servicing for care homes, hospitals, offices, schools and airports. All major makes, fire safety records. From £110 + VAT a chair.
Find out moreEvacuation Chair Training
On-site evacuation chair training for care homes, offices, schools and public buildings. Hands-on, on your own stairs and chairs. From £450 + VAT per session.
Find out moreLOLER Hoist Inspections
Six-monthly LOLER thorough examinations for patient hoists, stand aids and slings, with a written report for each item. From £45 + VAT per hoist. UK-wide.
Find out moreFAQs
FAQs
Do offices need to service their evacuation chairs?
The Fire Safety Order requires fire safety equipment to be kept maintained, in efficient working order and in good repair. For evacuation chairs, servicing at least once a year in line with the manufacturer's guidance, and keeping records, is the simplest way to show you're meeting that duty.
Can you train our staff to use the evac chairs?
Yes. We deliver practical training at your building, on your stairs, with your chairs, and can service the chairs on the same visit.
Do you cover multiple sites?
Yes. Evacuation chair servicing and training are available for multi-site organisations nationwide, with one schedule and one set of records.
Keep every bed, hoist and chair safe, compliant and working
Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.