Comfort depends on equipment
Profiling beds and dynamic mattresses are central to comfort and pressure care. We keep them working as intended.
Hospices
Equipment servicing and LOLER inspections for hospices
Hoists, profiling beds, pressure mattresses and bathing equipment kept safe, comfortable and in service, with visits planned quietly around your patients and families.
- Six-monthly LOLER for hoists and slings
- Profiling bed and dynamic mattress servicing
- Fast repairs and hire cover
- Visits planned around patient care
- 40+ years' experienceServicing for the NHS and private sector
- All makes and modelsApproved dealers, authentic parts
- Bespoke electronic reportsYour service reports online, for every asset
- DBS-checked engineersUniformed, ID-carrying and fully trained
Why hospices choose Shepherd
Equipment that's ready, so care can focus on comfort
In a hospice, a bed, mattress or hoist that fails affects someone's comfort at the most important time. Reliability matters more than anywhere.
Discreet, considerate visits
Engineers work quietly around patients and families, and we plan visits around your rooms and routines.
Cover when you need it
If a bed or hoist can't be repaired on the day, hire equipment keeps care running while yours is fixed.
Equipment that keeps patients comfortable
In a hospice, a bed, mattress or hoist that fails affects someone's comfort at the most important time. Shepherd keeps profiling beds, dynamic mattresses, hoists and bathing equipment working, from all major manufacturers, with visits planned quietly around patients and families.
Planned preventive maintenance
Every item goes on a planned preventive maintenance schedule that suits it. Profiling beds and mattresses are serviced in line with the manufacturer's guidance, and hoists, ceiling tracks and slings get their six-monthly LOLER thorough examination on the same visit. One schedule and one report means your records are ready for CQC and your own governance.
- LOLER hoist inspections and sling inspections
- Profiling bed servicing and pressure mattress servicing
- Bathing equipment servicing
Repairs and cover
When equipment fails, our engineers carry common parts, so many repairs are completed on the first visit. If something can't be fixed on the day, we can provide hire equipment such as profiling beds and dynamic mattresses while yours is repaired.
New equipment when you need it
We supply profiling and low beds, dynamic mattresses and mobile hoists, and install ceiling track hoists with our own engineers, so patients have the right equipment and it's serviced from day one.
What it means for patients and families
- Beds and mattresses that keep patients comfortable
- Hoists ready for every transfer
- Engineers who work discreetly and respectfully
- Records you can log in and download, without the paperwork
Hospices in Hampshire and across the UK
From our base in Lee-on-the-Solent we work with hospices and palliative care units across Portsmouth, Southampton, Fareham, Gosport, Winchester and Basingstoke, as well as West Sussex and Dorset, and run contracts across the UK.
How it works
From first call to compliant equipment
- 1
Free on-site audit
We visit, audit your equipment and asset numbers, send you a written report and look for savings against your current supplier.
- 2
Clear, itemised quote
A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.
- 3
Scheduled visits
Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.
- 4
Reports and asset records
Every item barcoded and logged, on our own system, with a bespoke electronic report after each visit that you can log in and download.
Also from Shepherd
One supplier for all your equipment
LOLER Hoist Inspections
Six-monthly LOLER thorough examinations for patient hoists, stand aids and slings, with a written report for each item. UK-wide.
Find out morePressure Mattress Servicing
Servicing, testing and repairs for dynamic air and pressure-relieving mattresses and pumps in care homes and hospitals. UK-wide.
Find out moreCare Equipment Hire
Hire profiling beds, pressure mattresses, hoists and bath hoists for care homes and hospitals. Delivered and serviced.
Find out moreFAQs
Hospice FAQs
Can you work around patients and families?
Yes. We plan visits with your team, work quietly and discreetly, and can schedule around specific rooms or times of day.
Do you service equipment in community and hospice-at-home settings?
Yes. We can service and inspect equipment at your inpatient unit and, by arrangement, equipment you provide in the community.
Is there a minimum number of items?
No. There's no minimum asset count, and every hospice gets a schedule built around its own equipment.
Can you provide equipment while ours is repaired?
Yes. Profiling beds, mattresses and hoists are available to hire for cover while your equipment is repaired.
Keep every bed, hoist and chair safe, compliant and working
Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.