Local authorities & care agencies

Equipment servicing for local authorities and care agencies

Reliable, cost-effective servicing, LOLER inspections and repairs for equipment across day centres, supported living, residential services and community settings, with reporting that makes oversight simple.

  • Multi-site servicing schedules
  • LOLER inspections for hoists and slings
  • Clear, itemised public-sector pricing
  • Asset registers across every site
023 9255 6564
  • 40+ years' experienceServicing for the NHS and private sector
  • All makes and modelsApproved dealers, authentic parts
  • Bespoke electronic reportsYour service reports online, for every asset
  • DBS-checked engineersUniformed, ID-carrying and fully trained

Built for public services

Oversight of equipment across every site

When equipment is spread across many buildings and services, keeping track of what's safe and what's due is the hard part.

One register, every site

Every item barcoded with its location, so you can see the status of equipment across all your services in one place.

Value for money

Itemised quotes, no hidden costs and one multi-brand contract instead of many, making it easier to show best value.

Safe for people and staff

Six-monthly LOLER examinations and planned servicing protect the people you support and the staff who help them.

Dependable equipment for the services people rely on

Local authorities and care agencies manage equipment across day centres, supported living, respite, residential services and community settings. Hoists, beds, wheelchairs and commodes all need regular servicing, and every hoist and sling needs a LOLER thorough examination at least every six months.

Shepherd provides one reliable, cost-effective servicing arrangement across all of it, whatever the make, wherever it's located.

Planned maintenance across every site

We put every item on a planned preventive maintenance schedule, quarterly, six-monthly or annually, and plan visits across all your buildings to suit your services. Hoists and slings get their six-monthly LOLER examinations on the same visit, and engineers carry spare parts to fix most faults first time, so equipment stays in use and the people you support aren't left waiting.

Oversight made simple

With our own asset tagging system, every item is barcoded with its location. After each visit you receive a bespoke electronic report and an updated asset list, and your team can log in at any time, giving commissioners, service managers and health and safety teams a single, accurate view of equipment across every site.

Replacement equipment

When beds, hoists, commodes or shower chairs need replacing, we can supply them and add them straight to your register and maintenance schedule.

Clear, fair pricing

Itemised quotations before any contract is raised. Quarterly, six-monthly or annual frequencies. No hidden costs and no minimum asset count. One-off and on-demand visits are also available for new services or urgent needs.

Start with a free equipment audit

We'll visit your sites, record your equipment and current servicing, and send you a written report and a clear proposal. We cover Hampshire, West Sussex and Dorset, with contracts available nationwide.

How it works

From first call to compliant equipment

  1. 1

    Free on-site audit

    We visit, audit your equipment and asset numbers, send you a written report and look for savings against your current supplier.

  2. 2

    Clear, itemised quote

    A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.

  3. 3

    Scheduled visits

    Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.

  4. 4

    Reports and asset records

    Every item barcoded and logged, on our own system, with a bespoke electronic report after each visit that you can log in and download.

FAQs

Local authority FAQs

Can you service equipment across lots of different sites?

Yes. We schedule visits across all your sites and record each item's location, so your asset register shows exactly what's where and when it's due.

Do you work with care agencies as well as councils?

Yes. We support care agencies that manage equipment across supported living and community settings, as well as council-run services.

How are quotes structured?

We quote for the specific equipment to be serviced or repaired before a contract is raised, clearly stating what's included, with no hidden costs.

Keep every bed, hoist and chair safe, compliant and working

Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.

023 9255 6564