Local authorities & care agencies

Equipment servicing for local authorities and care agencies

Reliable, cost-effective servicing, LOLER inspections and repairs for equipment across day centres, supported living, residential services and community settings, with reporting that makes oversight simple.

  • Multi-site servicing schedules
  • LOLER inspections for hoists and slings
  • Clear, itemised public-sector pricing
  • Asset registers across every site
023 9200 9999
  • 40+ years' experienceServicing for the NHS and private sector
  • All makes and modelsMulti-brand engineers, authentic parts
  • Full electronic reportsAn audit trail for every asset, every visit
  • DBS-checked engineersUniformed, ID-carrying and fully trained

Built for public services

Oversight of equipment across every site

When equipment is spread across many buildings and services, keeping track of what's safe and what's due is the hard part.

One register, every site

Every item barcoded with its location, so you can see the status of equipment across all your services in one place.

Value for money

Itemised quotes, no hidden costs and one multi-brand contract instead of many, making it easier to show best value.

Safe for people and staff

Six-monthly LOLER examinations and planned servicing protect the people you support and the staff who help them.

Dependable equipment for the services people rely on

Local authorities and care agencies manage equipment across day centres, supported living, respite, residential services and community settings. Hoists, beds, wheelchairs and commodes all need regular servicing, and every hoist and sling needs a LOLER thorough examination at least every six months.

Shepherd provides one reliable, cost-effective servicing arrangement across all of it, whatever the make, wherever it's located.

Oversight made simple

With asset tagging, every item is barcoded with its location. After each visit you receive a full electronic report and an updated asset list, giving commissioners, service managers and health and safety teams a single, accurate view of equipment across every site.

Clear, fair pricing

Itemised quotations before any contract is raised. Quarterly, six-monthly or annual frequencies. No hidden costs and no minimum asset count. One-off and on-demand visits are also available for new services or urgent needs.

Start with a free survey

We'll visit your sites, record your equipment and current servicing, and put together a clear proposal. We cover Hampshire, the Isle of Wight, West Sussex and Dorset, with contracts available nationwide.

How it works

From first call to compliant equipment

  1. 1

    Free on-site survey

    We visit, audit your equipment and asset numbers, and look for savings against your current supplier.

  2. 2

    Clear, itemised quote

    A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.

  3. 3

    Scheduled visits

    Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.

  4. 4

    Reports and asset records

    Every item barcoded and logged, with a full electronic report after each visit, ready for audits and inspections.

FAQs

Local authority FAQs

Can you service equipment across lots of different sites?

Yes. We schedule visits across all your sites and record each item's location, so your asset register shows exactly what's where and when it's due.

Do you work with care agencies as well as councils?

Yes. We support care agencies that manage equipment across supported living and community settings, as well as council-run services.

How are quotes structured?

We quote for the specific equipment to be serviced or repaired before a contract is raised, clearly stating what's included, with no hidden costs.

Keep every bed, hoist and chair safe, compliant and working

Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.

023 9200 9999