Clear, itemised pricing
We quote for the specific equipment to be serviced or repaired before a contract is raised, with no hidden costs, which makes procurement simple.
NHS trusts
Equipment servicing contracts for NHS trusts
Bespoke planned maintenance, LOLER inspections and repairs for beds, trolleys, chairs, couches and patient-handling equipment, supporting your EBME and estates teams across wards and sites.
- Over 40 years supplying the NHS
- Bespoke, itemised contracts
- Multi-brand engineers, authentic parts
- Asset registers and electronic reports
- 40+ years' experienceServicing for the NHS and private sector
- All makes and modelsApproved dealers, authentic parts
- Bespoke electronic reportsYour service reports online, for every asset
- DBS-checked engineersUniformed, ID-carrying and fully trained
Built for the NHS
Extra capacity for stretched EBME and estates teams
High patient volumes and tight budgets need equipment that stays in service and a contractor that's easy to work with.
Full audit trail
Every asset barcoded, with electronic reports and updated asset lists after every visit to support your governance and audit requirements.
Safety alerts monitored
Our management team monitors the MHRA and manufacturers for device alerts and safety updates that affect the equipment we service.
Extra capacity for your EBME and estates teams
Shepherd has over 40 years' experience supplying and servicing equipment for the NHS. We take on the high-volume equipment every trust relies on, including beds, porter chairs, trolleys, couches and patient-handling equipment, so your in-house engineers can focus on specialist medical devices.
Planned preventive maintenance, ward by ward
We build a planned preventive maintenance (PPM) schedule around your wards and sites, with quarterly, six-monthly or annual servicing per asset type and LOLER examinations for hoists and slings. Our engineers service equipment from every major manufacturer in one visit and carry spare parts to fix most faults first time, keeping beds and trolleys in service and patients moving.
Contracts that suit NHS procurement
- Itemised quotations for the specific equipment to be serviced or repaired, before any contract is raised
- Flexible frequencies: quarterly, six-monthly or annual, per asset type
- No hidden costs and clear repair quotes for anything outside the contract
- A designated point of contact for scheduling, repairs and technical questions
Equipment supply and installation
When equipment needs replacing, we can supply hospital beds, couches, porter chairs and hoists, and install ceiling track hoists with our own engineers. New items are added to your maintenance schedule from day one.
Quality and safety you can evidence
All Shepherd staff are DBS-checked, carry identification and wear our standard uniform. Engineers follow a continual professional development policy, work is regularly checked by senior managers, and we only fit authentic parts from the original manufacturer or a recommended producer. Every asset is barcoded on our own asset tagging system, and your team can log in to download service reports and asset histories for audits and governance.
Working nationwide
We run servicing contracts across the UK. For one national private hospital group, we service every bed and hoist at every one of their sites.
Start with a free equipment audit
We'll visit, record your equipment and current servicing, and send you a written report showing where we can add capacity or reduce costs. There's no charge and no obligation.
How it works
From first call to compliant equipment
- 1
Free on-site audit
We visit, audit your equipment and asset numbers, send you a written report and look for savings against your current supplier.
- 2
Clear, itemised quote
A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.
- 3
Scheduled visits
Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.
- 4
Reports and asset records
Every item barcoded and logged, on our own system, with a bespoke electronic report after each visit that you can log in and download.
Also from Shepherd
One supplier for all your equipment
Servicing & Maintenance Contracts
Medical equipment servicing contracts for care homes and hospitals, covering beds, hoists, baths, chairs and trolleys. No minimums, UK-wide.
Find out moreLOLER Hoist Inspections
Six-monthly LOLER thorough examinations for patient hoists, stand aids and slings, with a written report for each item. UK-wide.
Find out moreBed Servicing & Repairs
Profiling and hospital bed servicing, bed rail checks and repairs for care homes and hospitals. All makes, first-visit fixes.
Find out moreAsset Tagging & Reporting
Barcode asset tagging for care and hospital equipment, with location records, service history and electronic reports after every visit.
Find out moreFAQs
NHS FAQs
Do you work with NHS trusts outside the South Coast?
Yes. We offer bespoke contracts to NHS clients nationwide. Talk to us about your sites and equipment and we'll put together a proposal.
Can you work alongside our in-house EBME team?
Yes. We can add capacity for high-volume equipment such as beds, trolleys, chairs and hoists, freeing your in-house engineers to focus on specialist medical devices.
How do you report on completed work?
Every asset is barcoded. After each visit you receive a bespoke electronic report and updated asset list showing each item's status, the work carried out and any repair recommendations.
Keep every bed, hoist and chair safe, compliant and working
Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.