NHS trusts

Equipment servicing contracts for NHS trusts

Bespoke planned maintenance, LOLER inspections and repairs for beds, trolleys, chairs, couches and patient-handling equipment, supporting your EBME and estates teams across wards and sites.

  • Over 40 years supplying the NHS
  • Bespoke, itemised contracts
  • Multi-brand engineers, authentic parts
  • Asset registers and electronic reports
023 9200 9999
  • 40+ years' experienceServicing for the NHS and private sector
  • All makes and modelsMulti-brand engineers, authentic parts
  • Full electronic reportsAn audit trail for every asset, every visit
  • DBS-checked engineersUniformed, ID-carrying and fully trained

Built for the NHS

Extra capacity for stretched EBME and estates teams

High patient volumes and tight budgets need equipment that stays in service and a contractor that's easy to work with.

Clear, itemised pricing

We quote for the specific equipment to be serviced or repaired before a contract is raised, with no hidden costs, which makes procurement simple.

Full audit trail

Every asset barcoded, with electronic reports and updated asset lists after every visit to support your governance and audit requirements.

Safety alerts monitored

Our management team monitors the MHRA and manufacturers for device alerts and safety updates that affect the equipment we service.

A trusted servicing partner for the NHS

Shepherd has over 40 years' experience supplying and servicing equipment for the NHS. We understand the pressure on public healthcare: high patient volumes, tight budgets and equipment that has to stay in service.

We provide bespoke service and maintenance contracts for the high-volume equipment every trust relies on, including beds, trolleys, chairs, couches and patient-handling equipment, so your in-house teams can focus on specialist devices.

Contracts that suit NHS procurement

  • Itemised quotations for the specific equipment to be serviced or repaired, before any contract is raised
  • Flexible frequencies: quarterly, six-monthly or annual, per asset type
  • No hidden costs and clear repair quotes for anything outside the contract
  • A designated point of contact for scheduling, repairs and technical questions

Quality and safety you can evidence

All Shepherd staff are DBS-checked, carry identification and wear our standard uniform. Engineers follow a continual professional development policy, work is regularly checked by senior managers, and we only fit authentic parts from the original manufacturer or a recommended producer. With asset tagging, you get a full electronic history for every item to support audits and governance.

Start with a site survey

We'll visit, record your equipment and current servicing, and show you where we can add capacity or reduce costs. There's no charge and no obligation.

How it works

From first call to compliant equipment

  1. 1

    Free on-site survey

    We visit, audit your equipment and asset numbers, and look for savings against your current supplier.

  2. 2

    Clear, itemised quote

    A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.

  3. 3

    Scheduled visits

    Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.

  4. 4

    Reports and asset records

    Every item barcoded and logged, with a full electronic report after each visit, ready for audits and inspections.

FAQs

NHS FAQs

Do you work with NHS trusts outside the South Coast?

Yes. We offer bespoke contracts to NHS clients nationwide. Talk to us about your sites and equipment and we'll put together a proposal.

Can you work alongside our in-house EBME team?

Yes. We can add capacity for high-volume equipment such as beds, trolleys, chairs and hoists, freeing your in-house engineers to focus on specialist medical devices.

How do you report on completed work?

Every asset is barcoded. After each visit you receive a full electronic report and updated asset list showing each item's status, the work carried out and any repair recommendations.

Keep every bed, hoist and chair safe, compliant and working

Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.

023 9200 9999