Everything on one visit
Hoists, slings, profiling beds, commodes, wheelchairs and evac chairs, all serviced or inspected in the same visit, whatever the make.
Care homes
Equipment servicing and LOLER inspections for care and nursing homes
Keep your hoists, profiling beds, chairs and commodes safe, compliant and in service, with one contract, one point of contact and records that stand up to a CQC inspection.
- Six-monthly LOLER for hoists and slings
- Profiling bed servicing and repairs
- No minimum number of assets
- Reports ready for CQC inspections
- 40+ years' experienceServicing for the NHS and private sector
- All makes and modelsMulti-brand engineers, authentic parts
- Full electronic reportsAn audit trail for every asset, every visit
- DBS-checked engineersUniformed, ID-carrying and fully trained
Built for care homes
Less time chasing contractors, more time with residents
Care home managers already have enough on their plate. We take equipment compliance off it.
CQC-ready records
Every item barcoded, with a full electronic report after each visit, giving you a clear maintenance history when an inspector asks.
Minimal disruption
Visits scheduled around your residents' routines, with engineers who are DBS-checked, uniformed and carry ID.
Equipment support designed around care homes
Care and nursing homes depend on equipment every hour of every day: hoists for transfers, profiling beds for comfort and pressure care, commodes, wheelchairs and slings. Each needs regular servicing, and hoists and slings need a LOLER thorough examination every six months.
Shepherd brings all of that together. One contract covers your whole equipment mix, whatever the manufacturer, with a designated point of contact who knows your home.
Stay on top of CQC expectations
Regulation 15 requires equipment to be properly maintained, and Regulation 12 requires providers to make sure equipment is safe for its purpose. When an inspector asks how you know your hoists, beds and slings are safe, you'll have a dated report for every item: what was examined, what was found and what was done.
Faster fixes when something breaks
A broken hoist or bed can disrupt a whole unit. Our engineers carry an extensive range of spare parts to fix most faults on the first visit, and our team can often talk your staff through first-level fault finding over the phone before an engineer arrives.
Free survey for care homes
Not sure what you've got or when it was last inspected? Our free on-site survey records every item by type, location and condition, checks your current service dates and shows where you could save against your current supplier. We cover care homes across Portsmouth, Southampton, Hampshire, the Isle of Wight, West Sussex and Dorset, with nationwide contracts for care groups.
How it works
From first call to compliant equipment
- 1
Free on-site survey
We visit, audit your equipment and asset numbers, and look for savings against your current supplier.
- 2
Clear, itemised quote
A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.
- 3
Scheduled visits
Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.
- 4
Reports and asset records
Every item barcoded and logged, with a full electronic report after each visit, ready for audits and inspections.
Also from Shepherd
One supplier for all your equipment
LOLER Hoist Inspections
Six-monthly LOLER thorough examinations for patient hoists, stand aids and slings, with a written report for each item. From £45 + VAT per hoist. UK-wide.
Find out moreBed Servicing & Repairs
Profiling and hospital bed servicing, bed rail checks and repairs for care homes and hospitals. All makes, first-visit fixes. From £23 + VAT per bed.
Find out moreServicing & Maintenance Contracts
Medical equipment servicing contracts for care homes and hospitals, covering beds, hoists, baths, chairs and trolleys. No minimums, UK-wide.
Find out moreAsset Tagging & Reporting
Barcode asset tagging for care and hospital equipment, with location records, service history and electronic reports after every visit.
Find out moreEquipment Supply
Care home equipment supplier for profiling beds, mattresses, hoists, slings, stand aids and chairs, with servicing and after-sales support. UK-wide.
Find out moreEvacuation Chair Servicing
Annual evac chair servicing for care homes, hospitals, offices, schools and airports. All major makes, fire safety records. From £110 + VAT a chair.
Find out moreFAQs
Care home FAQs
What does CQC expect for care home equipment?
Under Regulation 15 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, equipment must be suitable, properly used and properly maintained. In practice, inspectors look for current LOLER reports for hoists and slings and a servicing record for other equipment.
We're a small home. Is there a minimum contract size?
No. There's no minimum asset count. We look after single homes as well as large care groups, and every client gets the same personal service.
Can you take over from our current supplier mid-contract?
Yes. We start with a free survey to record your equipment and when it was last inspected, then schedule visits so nothing falls out of date during the switch.
Keep every bed, hoist and chair safe, compliant and working
Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.