[{"data":1,"prerenderedAt":461},["ShallowReactive",2],{"site-nav":3,"site-settings":147,"page-\u002Fservices\u002Fmedical-equipment-servicing":189,"mdc--x1nfgn-key":413,"mdc-ssgmxv-key":425,"mdc--33u2dy-key":434,"mdc--7k41un-key":443,"mdc-i62a57-key":452},{"services":4,"sectors":104},[5,12,18,24,30,36,42,49,55,61,67,73,79,85,92,98],{"title":6,"summary":7,"icon":8,"to":9,"slug":10,"group":11},"LOLER Hoist Inspections","Six-monthly LOLER thorough examinations for patient hoists, stand aids and slings, with a written report for each item. From £45 + VAT per hoist. UK-wide.","lucide:clipboard-check","\u002Fservices\u002Floler-hoist-inspections\u002F","loler-hoist-inspections","Inspections & compliance",{"title":13,"summary":14,"icon":15,"to":16,"slug":17,"group":11},"Sling Inspections","Six-monthly LOLER inspections for patient hoist slings, with a report for every sling and clear advice on what to replace. From £10 + VAT per sling. UK-wide.","lucide:link","\u002Fservices\u002Fsling-inspections\u002F","sling-inspections",{"title":19,"summary":20,"icon":21,"to":22,"slug":23,"group":11},"PUWER Inspections","PUWER inspections for wheelchairs, commodes, shower chairs, trolleys and other care equipment not covered by LOLER. From £35 + VAT per item.","lucide:shield-check","\u002Fservices\u002Fpuwer-inspections\u002F","puwer-inspections",{"title":25,"summary":26,"icon":27,"to":28,"slug":29,"group":11},"PAT Testing for Care Homes","PAT testing and electrical safety testing for care homes, nursing homes and hospitals, including medical electrical equipment. From £1.50 + VAT per item.","lucide:plug-zap","\u002Fservices\u002Fpat-testing\u002F","pat-testing",{"title":31,"summary":32,"icon":33,"to":34,"slug":35,"group":11},"Medical Scale Calibration","Calibration and accuracy checks for chair, platform, hoist and seated scales in care homes and hospitals. Class III medical scales. From £40 + VAT per scale.","lucide:scale","\u002Fservices\u002Fscale-calibration\u002F","scale-calibration",{"title":37,"summary":38,"icon":39,"to":40,"slug":41,"group":11},"Asset Tagging & Reporting","Barcode asset tagging for care and hospital equipment, with location records, service history and electronic reports after every visit.","lucide:scan-barcode","\u002Fservices\u002Fasset-tagging\u002F","asset-tagging",{"title":43,"summary":44,"icon":45,"to":46,"slug":47,"group":48},"Servicing & Maintenance Contracts","Medical equipment servicing contracts for care homes and hospitals, covering beds, hoists, baths, chairs and trolleys. No minimums, UK-wide.","lucide:calendar-check","\u002Fservices\u002Fmedical-equipment-servicing\u002F","medical-equipment-servicing","Servicing & repairs",{"title":50,"summary":51,"icon":52,"to":53,"slug":54,"group":48},"Hoist Servicing & Repairs","Patient hoist servicing and repairs for care homes and hospitals. Mobile hoists, stand aids, all makes. From £45 + VAT per hoist. Hampshire-based, UK-wide.","lucide:wrench","\u002Fservices\u002Fhoist-servicing-repairs\u002F","hoist-servicing-repairs",{"title":56,"summary":57,"icon":58,"to":59,"slug":60,"group":48},"Ceiling Track Hoist Servicing","LOLER examinations, servicing and repairs for ceiling track and gantry hoists in care homes, hospitals and SEN schools. From £45 + VAT per hoist. UK-wide.","lucide:move-horizontal","\u002Fservices\u002Fceiling-track-hoist-servicing\u002F","ceiling-track-hoist-servicing",{"title":62,"summary":63,"icon":64,"to":65,"slug":66,"group":48},"Bath Hoist & Assisted Bath Servicing","LOLER examinations, servicing and repairs for bath hoists, assisted baths and shower trolleys in care homes and hospitals. From £45 + VAT each. UK-wide.","lucide:bath","\u002Fservices\u002Fbath-hoist-assisted-bath-servicing\u002F","bath-hoist-assisted-bath-servicing",{"title":68,"summary":69,"icon":70,"to":71,"slug":72,"group":48},"Bed Servicing & Repairs","Profiling and hospital bed servicing, bed rail checks and repairs for care homes and hospitals. All makes, first-visit fixes. From £23 + VAT per bed.","lucide:bed","\u002Fservices\u002Fbed-servicing-repairs\u002F","bed-servicing-repairs",{"title":74,"summary":75,"icon":76,"to":77,"slug":78,"group":48},"Pressure Mattress Servicing","Servicing, testing and repairs for dynamic air and pressure-relieving mattresses and pumps in care homes and hospitals. From £55 + VAT per mattress. UK-wide.","lucide:bed-double","\u002Fservices\u002Fpressure-mattress-servicing\u002F","pressure-mattress-servicing",{"title":80,"summary":81,"icon":82,"to":83,"slug":84,"group":48},"Evacuation Chair Servicing","Annual evac chair servicing for care homes, hospitals, offices, schools and airports. All major makes, fire safety records. From £110 + VAT a chair.","lucide:flame","\u002Fservices\u002Fevacuation-chair-servicing\u002F","evacuation-chair-servicing",{"title":86,"summary":87,"icon":88,"to":89,"slug":90,"group":91},"Equipment Supply","Care home equipment supplier for profiling beds, mattresses, hoists, slings, stand aids and chairs, with servicing and after-sales support. UK-wide.","lucide:package","\u002Fservices\u002Fequipment-supply\u002F","equipment-supply","Supply, hire & training",{"title":93,"summary":94,"icon":95,"to":96,"slug":97,"group":91},"Care Equipment Hire","Hire profiling beds, pressure mattresses, hoists and bath hoists for care homes and hospitals. Delivered and serviced. Beds from £35 + VAT a week.","lucide:calendar-range","\u002Fservices\u002Fequipment-hire\u002F","equipment-hire",{"title":99,"summary":100,"icon":101,"to":102,"slug":103,"group":91},"Evacuation Chair Training","On-site evacuation chair training for care homes, offices, schools and public buildings. Hands-on, on your own stairs and chairs. From £450 + VAT per session.","lucide:graduation-cap","\u002Fservices\u002Fevacuation-chair-training\u002F","evacuation-chair-training",[105,111,117,123,129,135,141],{"title":106,"summary":107,"icon":108,"to":109,"slug":110,"group":48},"Care & Nursing Homes","LOLER hoist inspections, profiling bed servicing, repairs and equipment supply for care and nursing homes. No minimums, CQC-ready records.","lucide:house-heart","\u002Fsectors\u002Fcare-homes\u002F","care-homes",{"title":112,"summary":113,"icon":114,"to":115,"slug":116,"group":48},"NHS Trusts","Planned maintenance, LOLER inspections and repairs for NHS trusts, beds, trolleys, chairs and hoists, with itemised quotes and electronic reports.","lucide:hospital","\u002Fsectors\u002Fnhs-trusts\u002F","nhs-trusts",{"title":118,"summary":119,"icon":120,"to":121,"slug":122,"group":48},"Private Hospitals & Clinics","Tailored servicing, LOLER inspections, repairs and equipment supply for private hospitals and clinics, with electronic reports and a full audit trail per asset.","lucide:stethoscope","\u002Fsectors\u002Fprivate-hospitals\u002F","private-hospitals",{"title":124,"summary":125,"icon":126,"to":127,"slug":128,"group":48},"Hospices","LOLER hoist inspections, profiling bed and mattress servicing, repairs and equipment hire for hospices and palliative care units. No minimums. UK-wide.","lucide:heart-handshake","\u002Fsectors\u002Fhospices\u002F","hospices",{"title":130,"summary":131,"icon":132,"to":133,"slug":134,"group":48},"Local Authorities & Care Agencies","LOLER inspections, servicing and repairs for local authority and care agency equipment across multiple sites, with itemised pricing and full asset registers.","lucide:landmark","\u002Fsectors\u002Flocal-authorities\u002F","local-authorities",{"title":136,"summary":137,"icon":138,"to":139,"slug":140,"group":48},"SEN Schools & Colleges","LOLER hoist and sling inspections, ceiling hoist and changing bench servicing, and evac chairs for special schools and colleges. UK-wide.","lucide:school","\u002Fsectors\u002Fsen-schools\u002F","sen-schools",{"title":142,"summary":143,"icon":144,"to":145,"slug":146,"group":48},"Offices, Airports & Venues","Evacuation chair servicing and training, plus hoist LOLER inspections, for offices, airports, universities, venues and public buildings. UK-wide.","lucide:building","\u002Fsectors\u002Foffices-airports-venues\u002F","offices-airports-venues",{"trustPoints":148,"processSteps":163,"offer":178,"ctaBand":186},[149,153,156,160],{"title":150,"description":151,"icon":152},"40+ years' experience","Servicing for the NHS and private sector","lucide:award",{"title":154,"description":155,"icon":52},"All makes and models","Multi-brand engineers, authentic parts",{"title":157,"description":158,"icon":159},"Full electronic reports","An audit trail for every asset, every visit","lucide:file-check-2",{"title":161,"description":162,"icon":21},"DBS-checked engineers","Uniformed, ID-carrying and fully trained",[164,168,172,175],{"title":165,"description":166,"icon":167},"Free on-site survey","We visit, audit your equipment and asset numbers, and look for savings against your current supplier.","lucide:clipboard-list",{"title":169,"description":170,"icon":171},"Clear, itemised quote","A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.","lucide:receipt-text",{"title":173,"description":174,"icon":45},"Scheduled visits","Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.",{"title":176,"description":177,"icon":159},"Reports and asset records","Every item barcoded and logged, with a full electronic report after each visit, ready for audits and inspections.",{"title":179,"description":180,"points":181},"Free on-site equipment survey","We'll visit your site, audit your equipment and asset numbers, and show you where you could save compared with your current servicing supplier. It's free, with no obligation.",[182,183,184,185],"Every asset recorded by type, location and condition","Potential savings against your current supplier identified","Advice on the right service frequency for each item","A clear, itemised quote, only if you want one",{"title":187,"description":188},"Keep every bed, hoist and chair safe, compliant and working","Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.",{"id":190,"title":43,"body":191,"description":44,"extension":406,"meta":407,"navigation":408,"noindex":408,"path":409,"seo":410,"stem":411,"__hash__":412},"pages\u002Fservices\u002Fmedical-equipment-servicing.md",{"type":192,"value":193,"toc":395},"minimark",[194,201,208,384,387,390],[195,196],"hero",{":bullets":197,"eyebrow":198,"heading":199,"intro":200},"[\"Quarterly, six-monthly or annual servicing\",\"No minimum asset count, no hidden costs\",\"All makes and models serviced\",\"A designated point of contact\"]","Servicing contracts","Medical equipment servicing and maintenance contracts","One independent team to service, maintain and repair your beds, chairs, couches, trolleys, commodes and hoists, on the schedule that suits you, with one point of contact and one set of records.",[202,203],"highlights",{":cards":204,"eyebrow":205,"heading":206,"intro":207},"[{\"icon\":\"lucide:layers\",\"heading\":\"One visit, many assets\",\"text\":\"Our engineers service different equipment types from different manufacturers in a single visit, so there's less disruption for your staff and residents.\"},{\"icon\":\"lucide:piggy-bank\",\"heading\":\"Lower total cost\",\"text\":\"Planned preventive maintenance reduces emergency call-outs and extends equipment life. Our free survey shows you exactly where you could save compared with your current supplier.\"},{\"icon\":\"lucide:folder-check\",\"heading\":\"Less admin\",\"text\":\"One contract, one contact, one schedule and one set of electronic reports and updated asset lists across your whole estate.\"}]","Why one contract","Stop managing a different contractor for every manufacturer","Most sites end up with separate service arrangements for beds, hoists and everything else. Bringing it together saves time, money and admin.",[209,210,214,219,223,231,235,310,313,317,320,348,352,355,359,366,370,373,377],"article-section",{":checklist":211,":relatedServices":212,"checklistHeading":213},"[\"Service frequency matched to each asset\",\"Quotes for specific equipment before you commit\",\"Clear, itemised repair quotes\",\"Updated asset lists after every visit\",\"Full electronic service reports\",\"A designated point of contact\",\"Telephone advice for first-level fault finding\",\"One-off and on-demand visits available\"]","[\"loler-hoist-inspections\",\"bed-servicing-repairs\",\"asset-tagging\"]","Every contract includes",[215,216,218],"h2",{"id":217},"planned-preventive-maintenance-for-your-whole-estate","Planned preventive maintenance for your whole estate",[220,221,222],"p",{},"Keeping your equipment monitored and tested is essential for sites large and small. It keeps assets in service for longer, avoids expensive emergency repairs and gives you peace of mind that equipment is safe for residents, patients and staff.",[220,224,225,226,230],{},"Shepherd provides ",[227,228,229],"strong",{},"planned preventive maintenance (PPM)"," and repairs for the everyday equipment care settings depend on, from a handful of items in a single care home to hundreds of assets across an NHS trust.",[215,232,234],{"id":233},"equipment-we-service","Equipment we service",[236,237,238,251],"table",{},[239,240,241],"thead",{},[242,243,244,248],"tr",{},[245,246,247],"th",{},"Category",[245,249,250],{},"Examples",[252,253,254,263,276,284,292,300],"tbody",{},[242,255,256,260],{},[257,258,259],"td",{},"Beds",[257,261,262],{},"Electric and manual profiling beds, hospital beds, cots",[242,264,265,268],{},[257,266,267],{},"Patient handling",[257,269,270,271,275],{},"Mobile, ceiling and bath hoists, stand aids, slings (including ",[272,273,274],"a",{"href":9},"LOLER inspections",")",[242,277,278,281],{},[257,279,280],{},"Seating and mobility",[257,282,283],{},"Manual and electric wheelchairs, porters' chairs, commodes, blood-sampling chairs",[242,285,286,289],{},[257,287,288],{},"Examination",[257,290,291],{},"Examination couches and plinths",[242,293,294,297],{},[257,295,296],{},"Trolleys",[257,298,299],{},"Drug, dressing, medical and surgical, linen, record, waste, gas-bottle, mortuary and canteen trolleys",[242,301,302,305],{},[257,303,304],{},"Emergency",[257,306,307],{},[272,308,309],{"href":83},"Evacuation chairs",[220,311,312],{},"If your equipment isn't listed, get in touch. There's a good chance we already service it.",[215,314,316],{"id":315},"flexible-service-packages","Flexible service packages",[220,318,319],{},"Every site is different, so every contract is built around your equipment and the way you work:",[321,322,323,330,336,342],"ul",{},[324,325,326,329],"li",{},[227,327,328],{},"Choose your frequency:"," quarterly, six-monthly or annual checks per asset type",[324,331,332,335],{},[227,333,334],{},"No minimum asset count:"," we're just as happy to look after ten items as a thousand",[324,337,338,341],{},[227,339,340],{},"No hidden costs:"," we quote for the specific equipment before a contract is raised and state clearly what's included",[324,343,344,347],{},[227,345,346],{},"On-demand when you need it:"," one-off services and repairs are always available, with or without a contract",[215,349,351],{"id":350},"repairs-without-the-wait","Repairs without the wait",[220,353,354],{},"Our engineers carry an extensive range of spare parts, allowing them to repair equipment on the first visit, even for items that weren't scheduled. As an independent company with links to the major manufacturers, we hold the technical manuals and up-to-date parts lists and only fit authentic parts from the original manufacturer or a recommended producer. Before an engineer is even booked, our team can often help your staff with first-level fault finding over the phone.",[215,356,358],{"id":357},"records-you-can-rely-on","Records you can rely on",[220,360,361,362,365],{},"We recommend ",[272,363,364],{"href":40},"asset tagging"," for all rolling contracts. Every item is barcoded on the first visit. After each visit you get a full electronic report and an updated asset list, giving you a transparent audit history for every asset.",[215,367,369],{"id":368},"engineers-you-can-trust-on-site","Engineers you can trust on site",[220,371,372],{},"All Shepherd staff carry identification, are DBS-checked and wear our standard uniform. Our continual professional development policy keeps engineers current with legislation, good practice and new products, and our management team monitors the MHRA and manufacturers for device alerts and safety updates. Work is regularly checked by senior managers to keep standards high.",[215,374,376],{"id":375},"servicing-contracts-in-hampshire-and-across-the-uk","Servicing contracts in Hampshire and across the UK",[220,378,379,380,383],{},"From our base in Lee-on-the-Solent, between Gosport and Fareham, we service equipment for care homes, hospitals, local authorities and other sites across ",[227,381,382],{},"Portsmouth, Southampton, Fareham, Gosport, Havant, Winchester, Basingstoke and the Isle of Wight",", as well as West Sussex and Dorset, and run contracts for NHS and private-sector clients across the UK.",[385,386],"process",{},[388,389],"related-services",{":services":212},[391,392],"faqs",{":questions":393,"heading":394},"[{\"question\":\"What equipment do you service?\",\"answer\":\"Beds and cots (manual and electric), examination couches and plinths, wheelchairs (manual and electric), porters' chairs, commodes, patient hoists including LOLER testing, blood-sampling chairs, and a wide range of trolleys, including drug, dressing, linen, record, waste, gas-bottle, mortuary and canteen trolleys. If your equipment isn't listed, ask us.\"},{\"question\":\"Do I have to sign up for a year?\",\"answer\":\"No. We know annual contracts don't suit everyone. Choose quarterly, six-monthly or annual servicing, or book one-off and on-demand visits when you need them.\"},{\"question\":\"How is the price worked out?\",\"answer\":\"We quote for the specific equipment to be serviced or repaired before any contract is raised, and state clearly what's included in the price. There are no hidden costs and no minimum number of assets.\"},{\"question\":\"What happens when equipment breaks down between services?\",\"answer\":\"Call your point of contact. We can often talk your staff through first-level fault finding over the phone, and if an engineer is needed, they carry an extensive range of spare parts to fix most faults on the first visit.\"},{\"question\":\"Can you take over from our current servicing company?\",\"answer\":\"Yes. We start with a free on-site survey to record your assets and current service dates, then schedule your first visits so nothing falls out of date during the handover.\"}]","Servicing contract FAQs",{"title":396,"searchDepth":397,"depth":397,"links":398},"",2,[399,400,401,402,403,404,405],{"id":217,"depth":397,"text":218},{"id":233,"depth":397,"text":234},{"id":315,"depth":397,"text":316},{"id":350,"depth":397,"text":351},{"id":357,"depth":397,"text":358},{"id":368,"depth":397,"text":369},{"id":375,"depth":397,"text":376},"md",{},false,"\u002Fservices\u002Fmedical-equipment-servicing",{"title":43,"description":44},"services\u002Fmedical-equipment-servicing","flsmMUPUYDLWEdLHJS98UWIAn1mL26B6JH5gRRiE_ew",{"data":414,"body":415},{},{"type":416,"children":417},"root",[418],{"type":419,"tag":220,"props":420,"children":421},"element",{},[422],{"type":423,"value":424},"text","Beds and cots (manual and electric), examination couches and plinths, wheelchairs (manual and electric), porters' chairs, commodes, patient hoists including LOLER testing, blood-sampling chairs, and a wide range of trolleys, including drug, dressing, linen, record, waste, gas-bottle, mortuary and canteen trolleys. If your equipment isn't listed, ask us.",{"data":426,"body":427},{},{"type":416,"children":428},[429],{"type":419,"tag":220,"props":430,"children":431},{},[432],{"type":423,"value":433},"No. We know annual contracts don't suit everyone. Choose quarterly, six-monthly or annual servicing, or book one-off and on-demand visits when you need them.",{"data":435,"body":436},{},{"type":416,"children":437},[438],{"type":419,"tag":220,"props":439,"children":440},{},[441],{"type":423,"value":442},"We quote for the specific equipment to be serviced or repaired before any contract is raised, and state clearly what's included in the price. There are no hidden costs and no minimum number of assets.",{"data":444,"body":445},{},{"type":416,"children":446},[447],{"type":419,"tag":220,"props":448,"children":449},{},[450],{"type":423,"value":451},"Call your point of contact. We can often talk your staff through first-level fault finding over the phone, and if an engineer is needed, they carry an extensive range of spare parts to fix most faults on the first visit.",{"data":453,"body":454},{},{"type":416,"children":455},[456],{"type":419,"tag":220,"props":457,"children":458},{},[459],{"type":423,"value":460},"Yes. We start with a free on-site survey to record your assets and current service dates, then schedule your first visits so nothing falls out of date during the handover.",1792145311787]